You may have heard the myth that you can’t have a strong, efficient back office and a unique, thriving culture. Today’s guest, Pareen Kolhass, joins us to debunk that myth. Join our conversation for tips and strategies for building out a back office that supports your operations, mission, and culture.
Listen to the Episode Here!
Podcast: Ep 70: A Culture on Purpose with McKenzie Wren
Podcast: Ep 180: Creating a Strong Back Office with Sean Hale
(02:18) Defining “back office”
(03:33) Transitioning from “staff” to “talent”
(06:00) Operationalizing a feedback loop
(09:35) A Case Study: Talent
(23:55) Finding the best solution for your nonprofit (even if it’s not the cheapest)
(30:30) Tips for smaller nonprofits
Your office is what makes the wheels of your nonprofit turn.
We believe our human assets are the number one priority we invest in.
We understand people are our greatest asset. So we never had an HR department. We had a People department. Today we call it the Talent Team.
The question is how do we bring clarity while also maintaining our culture?
Most people view culture as something that belongs to a specific leader. But we believe culture belongs to everyone.
The most important part to me is to ensure my team is
We are careful about the language we use to describe our people and functions.
Culture is something we all own.
Our culture is a feedback loop. Everyone is involved.
We don’t make assumptions. We have a feedback loop so we are