Successful Nonprofits: Building Strong & Sustainable Programs

When Your Program is Broken with Kelsey Smith

When Your Program is Broken with Kelsey Smith

by Ro

What do you do when you realize your program isn’t working? Kelsey tells us her story about realizing the English language program she was hired to build wasn’t working. She shares the steps she took, from researching different models to engaging the donor, to create strong and sustainable programs.

Listen to the Episode Here!

Links

Kelsey’s LinkedIn

Website: New American Pathways

Website: Refuge Coffee

Podcast: Ep 155: Why your nonprofit needs an operating model with Leslie MacKrell

Podcast: Ep 193: Jump Start Your Planned Giving Program with Tony Martignetti

Timestamps

(02:09) A journey to reading

(04:50) Building out a program

(06:29) Pivoting when the model doesn’t work

(08:37) Engaging the donor in the pivot

(13:01) Designing a phenomenal program

(17:20) Making sure your phenomenal programs are sustainable

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