A CRM change is many folks’ worst nightmare. But it doesn’t have to be! Maureen Wallbeoff joins us today to discuss the secret ingredient in helping your staff survive and thrive through your next CRM change.
Listen to the Episode Here!
Links
Maureen’s Website
Maureen’s Facebook Page
Podcast: Ep 164: How to Love Your Next CRM with Maureen Wallbeoff
Podcast: Ep 195: How to Prevent a Data Breach at Your Nonprofit with Spencer Pollock
Timestamps
(02:45) A CRM transition horror story
(07:40) Knowing your team
(12:11) The Secret Sauce!!
(12:40) Working with change resistors
Give your team some grace during the transition
You have to sell the change to your team. Some will be really excited. Others will be resisters. That’s how people react to change naturally.
The secret sauce to change management is listening
Get input during the conversion
Give your CRM transition some grace during the transition
You have to sell the change to your team. Some will be really excited. Others will be resisters. That’s how people react to change naturally.
The secret sauce to change management is listening
Get input during the conversion
Give your team some grace during the transition
You have to sell the change to your team. Some will be really excited. Others will be resisters. That’s how people react to change naturally.
The secret sauce to change management is listening
Get input during the conversion
Give your team some grace during the transition
You have to sell the change to your team. Some will be really excited. Others will be resisters. That’s how people react to change naturally.
The secret sauce to change management is listening
Get input during the conversion